FAQs

1 - What is BA-HomeSearch?
2 - Which is the minimum amount of time for renting?
3 - How are reservations made?
4 - When and how do I pay the rest of the rent?
5 - Do I need to pay a security deposit?
6 - When and how do I obtain the keys of the apartment?
7 - How long does it take from landing at the airport to my arrival at the apartment?
8 - Is there a set time for the arrival or the exit from the apartment?
9 -Is there an extra charge for electricity, gas or water?
10 - Are apartments cleaned?
11 - Are there sheets and towels in the apartment?
12 - What happens if I break something?
13- What if I need additional information during my stay?
14 - How do I make international calls or calls to a cell phone ?
15 - Is there Internet connection?
16 - What Information does the owner need?

1 - What is BA-HomeSearch? BA-HomeSearch specializes in renting apartments for short stays at the best locations in Buenos Aires.

2 - Which is the minimum amount of time for renting?
The minimum amount of time for a rent is generally one week. Even if you stay less, you will be charged for a full week. There is no a maximum time for renting although all the reservations are subject to the availability of the apartments.

3 - How are reservations made?
In order to make a reservation you must:
1. Select the apartment of your interest.
2. Verify that it is available on the date you wish.
3. Make the reservation by e-mail or telephone: (+5411) 4811-7371.
4. Confirm that reservation by paying a deposit (20% of the rent). Once we receive the payment, we will confirm it within 24 hours.

All our prices are in American dollars. You can pay through Western Union . Remember to send us the number by e-mail or telephone: (+5411) 4811-7371. The reservation will not be guaranteed until that payment is received.

4 - When and how do I pay the rest of the rent?
The remaining amount will have to be paid on arrival at the apartment. It must be paid in American dollars or euros.

5 - Do I need to pay a security deposit?
Yes. On arrival, you must pay a security deposit in dollars or euros. The amount is set according to the period rented (one week, two weeks, a month…). This deposit will be retained during your stay and it will be returned when you leave if there are no pending debts such as additional cleaning or damages at the apartment.

6 - When and how do I obtain the keys of the apartment? One of our agents will meet you at the apartment to check you in. When you make the reservation, please indicate an estimated time of arrival to the airport and flight number. 7 - How long does it take from landing at the airport to my arrival at the apartment? In normal conditions, it takes about an hour and a half to two hours. Transport service in Buenos Aires is very effective, but you have the option to come from the airport in a taxicab. If you wish, we can send someone to pick you up. 8 - Is there a set time for the arrival or the exit from the apartment? The apartment will be available from 8AM to 9 PM on weekdays, and from 8AM to 1PM on Saturdays. If you need to arrive or check out at another time, please let us know in advance to see if it is possible.

9 - Is there an extra charge for electricity, gas or water?
No, there are not extra charges for utilities.

10-Are apartments cleaned?
The apartment is cleaned previous to your arrival. Maid service is optional. Please remember that on departure you must leave the apartment clean. Otherwise, there will be a surcharge.

11 - Are there sheets and towels in the apartment? Yes, all have sheets and towels. 12 - What happens if I break something? You will have to take responsibility for any damage.

13 - What if I need additional information during my stay?
If you need any additional information, please call us during office hours (4811-7371). Outside office hours you may also contact us in case of an emergency.

14 - How do I make international calls or calls to a cell phone?
If you wish to make international calls or calls to a cell phone, you will have to buy a telephone card readily available at any convenience store.

15 - Is there Internet connection? All our apartments have Internet connection unless it is otherwise indicated. 16 - What information does the owner need? The owners have the last word on admission. You have to give your name and passport number of all the members of your party staying at the flat.

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